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FAQs

Buying or Selling

Who do I deal with?

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Caravan Depot boasts a nationwide network of friendly brokers. Similar to an estate agent, each local broker advertises local caravans within their region. They conduct appraisals, gather comprehensive details, and capture numerous high-quality photos of each vehicle. When you inquire about a caravan through Caravan Depot, you'll be in direct contact with the advertising broker, who will provide you with all the information you need and can send you additional images upon request before arranging a viewing.

How do I arrange to view a caravan?

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When you enquire on a caravan listed through Caravan Depot, you will connect with the local advertising broker. They will provide you with all the essential information and additional photos, while arranging a convenient time and date for a viewing.

How do I make an offer on a caravan?

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To make an offer on a caravan, please contact the advertising broker. They will present all offers to the owner and handle negotiations on your behalf, ensuring a smooth and efficient process.

How do I make payment for my caravan?

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You simply provide us with the agreed payment amount, and we will handle the transaction on your behalf, ensuring that the caravan owner receives their payment promptly.

Is the financial transaction secure?

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Buying a caravan through Caravan Depot is the safest method for purchasing a privately-sold caravan. Your payment is securely deposited into our holding account, from which we then disburse the funds to the owner, who is obligated to adhere to the terms of their contract. Alongside these financial and contractual protections, it's important to note that our strong relationships with our sellers significantly reduce the risk of fraud commonly associated with private caravan sales. We have personally visited our clients' homes, spent quality time with them, thoroughly inspected the caravan, conducted comprehensive history checks, and fostered genuine connections. No fraudster would welcome such scrutiny, ensuring that caravans advertised through Caravan Depot are authentic and trustworthy.

Can you help with my part-exchange caravan?

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If you have a motorhome, campervan or caravan that you wish to part-exchange, we can help you with that. Simply head to our dedicated part-exchange page or click on the link below to get started.

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Do you provide finance to purchase a caravan?

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Our finance partner, Creative Funding Solutions, offer flexible and affordable finance packages to make your dream a reality.

Get a quote now to find out what your budget could be with the help of finance and what your monthly repayments would be. Go to our finance page or click on the link below for more information.

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Can you help with caravan insurance?

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We partner with Caravan Guard to provide our customers with the best options for caravan insurance. This includes an exclusive offer of a free 31-day insurance period, allowing you to drive your new caravan away with ease.

Please remember to activate your 31-day free insurance by calling Caravan Guard directly and quote Caravan Depot.

Don't hesitate - Contact us today and enjoy your new adventure with complete peace of mind!

For more information and to obtain your free anual caravan insurance quote, please visit our dedicated Insurance page.

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Can I get a warranty on a used caravan?

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Most caravan warranty products are very similar. However, what can vary enormously is the standard of service you receive. We are delighted to have teamed up with Engineer Aftercare. This is a business specialising in motorhome and caravan warranties who pride themselves on their speed of response and being able to talk to a "Real person" if you have a problem.

You can see full details and buy your warranty online by clicking on the link below:

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I want to sell my caravan. Where do I start?

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If you're interested in learning how we can help you sell your caravan, the first step is to call one of our friendly local Caravan Depot brokers. You can either give us a call at 01623 397888 or click the link below to receive your caravan valuation. We look forward to assisting you!

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Are there any up front costs?

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There are no upfront costs when you choose Caravan Depot to sell your caravan. We offer a comprehensive inspection, listing, and advertising service at no charge.

So, where does Caravan Depot make its money?

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Caravan Depot operates in exactly the same way as most brokerage businesses do. We make a small margin on each transaction which is the differential in price between buyer and seller. We get paid only when we successfully sell your caravan and it is entirely up to you what price you wish to accept. Just like an estate agent, our role is to put forward offers and negotiate on your behalf until you receive an offer you are happy to accept.

Is it really no sale, no fee?

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Absolutely! We operate on a no-sale, no-fee basis. Our success in selling the majority of caravans entrusted to us speaks for itself—there's no need to deter potential clients with upfront fees.

What is the process for selling my caravan with Caravan Depot?

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All you have to do is contact us, and we’ll handle everything from there! Your local broker will meet with you to gather a comprehensive description and take numerous photos of your caravan. They’ll then list it for sale on all the major platforms, manage all inquiries, and put forward any offers. Once you accept an offer, we’ll take care of the financial transaction. All you need to do is hand over the keys once the funds are cleared in your bank account!

Where will you advertise my caravan for sale?

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Caravan Depot showcases its vehicles on a diverse range of platforms, including our exclusive website, accessible only to our valued customers. This ensures maximum exposure for your caravan.

Will you deal with the buyers for me?

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We will handle all communications with interested parties on your behalf. First and foremost, we ensure that potential buyers have comprehensive information about your caravan before they come to view it. We prioritise serious inquiries, which is why the majority of our caravans sell within the first or second viewing. All offers will be dealt with by the broker, and we will expertly negotiate on your behalf to achieve a satisfactory price. Additionally, we will manage the financial transaction to ensure it is secure, releasing the keys only once the funds have cleared in your bank account.

How do I get paid for my caravan and is payment secure?

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Given the increasing prevalence of fraud in the private caravan sales market, it's crucial to address this concern. At Caravan Depot, we prioritise security by receiving payments from buyers into our exclusive holding account, which is safeguarded by the Financial Services Compensation Scheme for amounts up to £85,000. We thoroughly verify that the payment is authentic and that the funds have cleared before processing your payment.

Our franchisee will only release the keys once the full funds have cleared in your account. This practice helps create a safe and trustworthy environment for all parties involved in the sale.

When do I release the keys to my caravan when it is sold?

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You release the keys to your caravan only when you have the cleared funds for payment in full in your bank account.

Do many people use Caravan Depot to sell their caravans?

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Yes, Caravan Depot sells many caravans every year on behalf of their owners. When the alternatives are to try and sell privately yourself, or accept a trade price offer from a dealer, it isn't hard to see why our no sale, no fee service is so popular.

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